Terms and Conditions - Hedge Trimming Heston
1. Introduction
Welcome to Hedge Trimming Heston. These Terms and Conditions govern the provision of our hedge trimming services. By engaging our services, you agree to comply with and be bound by these terms.
2. Services Provided
We offer a range of hedge trimming services tailored to meet your needs, including:
- Regular hedge maintenance
- Specialized trimming for overgrown hedges
- Shaping and styling of hedges
- Removal of dead or diseased branches
3. Booking and Scheduling
Clients can book our services through our online platform or by phone. We strive to accommodate your scheduling preferences; however, availability is subject to our current booking capacity.
3.1 Confirmation
Upon booking, a confirmation will be sent via email or SMS. Please review the details and notify us immediately of any discrepancies.
4. Payment Terms
All services are payable in advance unless otherwise agreed upon. We accept various payment methods, including:
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
Invoices will be issued upon completion of the service and are payable within 14 days.
5. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a fee.
5.1 Emergency Cancellations
In cases of emergencies or unforeseen circumstances, please contact us as soon as possible to discuss potential waivers of cancellation fees.
6. Liability
While we take utmost care in providing our services, Hedge Trimming Heston is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
6.1 Property Damage
We are insured against accidental property damage. In the unlikely event of such damage, please report it immediately so we can address the issue promptly.
7. Client Responsibilities
Clients must ensure that the areas to be trimmed are accessible and free from obstructions that could impede our work. It's also the client's responsibility to inform us of any existing issues with the hedges or surrounding property.
8. Health and Safety
Our team adheres to strict health and safety guidelines to ensure a safe working environment. Clients are requested to maintain clear pathways and secure their pets during service times.
8.1 Compliance with Regulations
We comply with all local regulations and standards related to hedge trimming and waste disposal.
9. Changes to Terms and Conditions
Hedge Trimming Heston reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Hedge Trimming Heston operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
11. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. For more details, please refer to our separate Privacy Policy.
12. Termination
Either party may terminate the service agreement with proper notice as outlined in the cancellation policy. Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
12.1 Effects of Termination
Termination of services does not relieve the client of any financial obligations incurred prior to termination.
13. Force Majeure
Hedge Trimming Heston is not liable for any failure to perform services due to circumstances beyond our control, including natural disasters, strikes, or government restrictions.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Hedge Trimming Heston, superseding any prior agreements or understandings.
16. Acknowledgment
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.